Retail & Commerce 

Creating experiences and seamlessly delivering products to your customers is the new normal for retailers. Your ability to grow margins and gain the competitive edge begins with partner collaboration and inventory visibility and ends with providing omnichannel fulfillment. Blue Horseshoe connects your entire value chain – connecting the entire retail ecosystem. 

Microsoft D365

One platform to deliver cross-channel visibility, optimize fulfillment, and improve experiences to keep customers coming back


Operations & Design Consulting

Tackle changing customer and market demands with facility design, operational assessment, and technology selection services 


Digital Strategy

Harness data from your suppliers to customers and transform it into intelligent analytics to help you see, react, and predict



Breaking Down Silos

Sales, buying merchandising, and general ledger system alignment

As Lids grew, they patched together siloed solutions to support different parts of the business. “We’ve always been a duct-tape-and-rubber-band kind of company,” said Chief Financial Officer Nick Corthier. “When you keep tweaking and stacking on new tools, it gets to be inefficient.” 

Lids transformed their business to be ready for what’s next using the following solutions: 

  • Microsoft Dynamics 365 Finance 
  • Microsoft Dynamics 365 Commerce 
  • Microsoft Azure 
  • Microsoft Power Platform 
  • Blue Horseshoe Supply Chain Cloud
Predict optimal pricing & promotions
Build customer relationships
Optimize fulfillment
Scale with demand
Streamline new product introduction
Simplify daily store operations

Book Retailer Revamps Distribution

Fast Growth Strains Fulfillment Operations

Half Price Books, the largest family-owned bookstore chain, looked to add the e-commerce channel. The distribution center was already crowded, and their processes lacked performance visibility.  

Blue Horseshoe was selected to maximize their warehouse footprint and create a blueprint to map the new processes to their existing WMS. The project needed to be completed before the holiday peak and not interfere with business-as-usual. 

Learn how Half Price Books gained actionable insights into their pick process, increased warehouse capacity, and improved fulfillment. 

“Nothing is out of the box in retail, and Microsoft has been very willing to listen to us and help us find what works for our business, whether that’s implementing our customer loyalty program or finding the right setup for our SKU count.” 

– Nick Corthier, CFO, Lids 

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